# tescast not working in your Tesla? A checklist

URL: https://tescast.app/en/tescast-not-working
Last updated: 2026-11-04

Short answer: If tescast does not work in your Tesla, check these in order: the car's internet (Premium Connectivity, Wi-Fi or hotspot), a lower video quality, whether the channel is available in your country, your trial or plan status, and for IPTV an active subscription and one stream at a time. Still stuck? Tap "Report a problem" or write to support@tescast.app.

tescast is a web app that plays live TV, YouTube and your own IPTV list in the Tesla browser. Most problems come from the connection, the quality setting or the channel itself. Go through this list in order.

## 1. Does the car have internet?

The car needs Premium Connectivity, Wi-Fi or a phone hotspot. Without a connection nothing plays. Open any other website in the Tesla browser to test. See [internet for streaming TV](https://tescast.app/en/tesla-internet-for-streaming-tv).

## 2. Does the video stutter or freeze?

Pick a lower quality in the player: tescast offers 360p, 540p, 720p and 1080p. The player starts at the highest quality and steps down one level if the connection is slow. A weak mobile signal is the most common cause. Quality choice also changes data use: about 0.4 GB an hour at 360p, 1.2 GB at 720p and 2 to 3 GB at 1080p.

## 3. Does one channel not open?

- Some broadcasters block viewers outside their country, so a channel can be missing in your country.
- Some free broadcasters do not stream every programme online. The channel then shows a "no broadcast rights" screen. tescast does not get around it.
- The channel list is refreshed every day, so a channel can come and go.

Try another channel. If most channels fail, go back to step 1 or 2.

## 4. Did the free trial end?

The free trial has a limited number of watch minutes. After that you need a plan. Open tescast.app/en/account on your phone to choose one. The yearly plan costs $59.99. The monthly plan costs $7.99.

## 5. IPTV does not play?

IPTV needs an active subscription. One IPTV stream plays per account at a time. If your provider allows one connection, close the same list on other devices. Check that your provider account is still valid. See [M3U playlist on a Tesla](https://tescast.app/en/m3u-playlist-on-tesla).

## 6. Is the car connected to your account?

Open tescast.app in the car and scan the QR code with your phone. One account connects to one car. tescast runs on the front screen browser.

## 7. Still not working?

- Tap **Report a problem** at the top right of the tescast home screen. The report includes the app's state.
- Write to support@tescast.app.
- If tescast does not work in your car, you can ask for a refund within 14 days.

## FAQ

### Why does tescast buffer in my Tesla?

Usually the mobile connection is weak. Choose a lower quality such as 360p or 540p.

### Why does a channel say "no broadcast rights"?

Some broadcasters do not stream certain programmes online. tescast does not change that.

### Why can't I add an IPTV list?

IPTV needs an active subscription. The free trial does not include it.

### How do I get support?

Tap "Report a problem" in the app or write to support@tescast.app.